DO NOT RETURN THIS UNIT TO YOUR SPORTS MEDICINE SUPPLIER.
We understand that you have invested financially in the FMx®, but as with all emergency response equipment, the FMx® must be properly integrated into an effective best-practice emergency action plan that includes proper cognitive understanding of its application and annual rehearsal to ensure adequate psychomotor skills required to complete FMx® related critical tasks. Sports Medicine Concepts, Inc., provides instructional videos located on our YouTube channel to help you learn about proper care, maintenance, and use of the FMx®. It is essential that all FMx® users watch this entire series BEFORE attempting to use or practice with the FMx®. Damage to your unit resulting from misuse, misapplication, or lack of proper maintenance is not covered by this limited warranty. The FMx® is fully guaranteed from defects in manufacturing for 1yr, and your satisfaction is guaranteed. If after watching the instructional videos and practicing with your FMx® you do not feel 100% satisfied with our product, email SMC to have a customer representative work with you. If we cannot resolve your issues and leave you 100% satisfied, SMC will provide you with a full refund.
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Sports Medicine Concepts, Inc., also offers additional programming an services that can help ensure your medical team is properly prepared to respond flawlessly during sports’ worst moments, including:
Emergency Action Planning Software via our TeamEMSoft® Program