FMx® Warranty Information

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DO NOT RETURN THIS UNIT TO YOUR SPORTS MEDICINE SUPPLIER.

We understand that you have invested financially in the FMx®, but as with all emergency response equipment, the FMx® must be properly integrated into an effective best-practice emergency action plan that includes proper cognitive understanding of its application and annual rehearsal to ensure adequate psychomotor skills required to complete FMx® related critical tasks.  Sports Medicine Concepts, Inc., provides instructional videos located on our YouTube channel to help you learn about proper care, maintenance, and use of the FMx®.  It is essential that all FMx® users watch this entire series BEFORE attempting to use or practice with the FMx®.  Damage to your unit resulting from misuse, misapplication, or lack of proper maintenance is not covered by this limited warranty.  The FMx® is fully guaranteed from defects in manufacturing for 1yr, and your satisfaction is guaranteed.  If after watching the instructional videos and practicing with your FMx® you do not feel 100% satisfied with our product, email SMC to have a customer representative work with you.  If we cannot resolve your issues and leave you 100% satisfied, SMC will provide you with a full refund.

Questions?  Use the Contact Form Below.


 

Sports Medicine Concepts, Inc., also offers additional programming an services that can help ensure your medical team is properly prepared to respond flawlessly during sports’ worst moments, including:

In 2Min or Less!Sports Emergency Care Training and Certification

 

emsoft_logoEmergency Action Planning Software via our TeamEMSoft® Program

 

CMSConcussion Management Specialist Training and Certification

 


 

Contact SMC

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